Privacy Policy – Temp Express Candidate App
Effective Date: 07 Aug 2026
1. Introduction
TEMP EXPRESS PTY LTD ("Temp Express", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use the Temp Express Candidate App ("App").
By downloading, accessing, or using the App, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Residential Address
- Date of Birth (where required)
- Profile Photograph (optional)
Employment Information
- Resume/CV
- Employment history
- Education details
- Skills and qualifications
- Licences and certifications
- Availability for work
- References (where provided)
Recruitment Information
- Job applications
- Interview schedules
- Application status
- Recruitment communications
- Employment preferences
Device and Technical Information
When you use the App, we may automatically collect:
- Device model
- Operating system
- IP address
- Device identifiers
- Browser type
- App version
- Usage statistics
- Crash reports
- Log information
3. How We Use Your Information
We use your information to:
- Create and manage your account.
- Build and maintain your candidate profile.
- Match you with suitable employment opportunities.
- Process job applications.
- Share your profile with prospective employers for recruitment purposes.
- Schedule interviews.
- Communicate recruitment updates.
- Send job alerts and notifications.
- Improve App performance and user experience.
- Provide customer support.
- Detect fraud and protect App security.
- Comply with legal obligations.
4. Sharing Your Information
Your information may be shared with:
- Employers considering your job application.
- Recruitment consultants within Temp Express.
- Service providers assisting with App operations.
- Cloud hosting and IT service providers.
- Government authorities where required by law.
We do not sell your personal information to third parties.
5. Resume and Candidate Profile
By creating a candidate profile and applying for jobs through the App, you authorize Temp Express to:
- Store your resume and supporting documents.
- Review your qualifications.
- Share relevant profile information with prospective employers for recruitment purposes.
- Contact you regarding suitable employment opportunities.
You retain ownership of your uploaded documents.
6. Notifications
The App may send notifications including:
- Job opportunities
- Interview reminders
- Application status updates
- Recruitment announcements
- Account notifications
You can manage notification preferences through your device settings.
7. Cookies and Analytics
The App may use cookies, analytics tools, and similar technologies to:
- Improve App functionality.
- Measure performance.
- Analyze usage trends.
- Detect technical issues.
- Enhance security.
You may disable certain tracking technologies through your device settings where applicable.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information, including:
- Secure servers
- Encrypted communications where applicable
- User authentication
- Access controls
- Security monitoring
While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your information only for as long as necessary to:
- Provide recruitment services.
- Match you with employment opportunities.
- Maintain recruitment records.
- Meet legal and regulatory obligations.
- Resolve disputes.
- Prevent fraud.
When information is no longer required, it may be securely deleted, anonymized, or archived in accordance with applicable laws.
10. Your Privacy Rights
Subject to applicable Australian privacy laws, you may request to:
- Access your personal information.
- Correct inaccurate information.
- Update your profile.
- Request deletion of your account.
- Withdraw consent where applicable.
Identity verification may be required before processing your request.
11. Account Deletion
You may request deletion of your Temp Express Candidate account at any time.
To request account deletion, send an email from your registered email address to:
admin@tempexpress.com.au
Subject: Account Deletion Request
Please include:
- Full Name
- Registered Email Address
- Registered Mobile Number
- Reason for deletion (optional)
After verifying your identity, Temp Express will process your request within approximately 7 business days.
After Account Deletion
Once your account has been deleted:
- Your profile will no longer be accessible.
- Your personal information will be deleted or anonymized where permitted by law.
- Certain information may be retained where required by applicable laws, regulatory obligations, fraud prevention, dispute resolution, or legitimate business purposes.
- Recruitment records or previous job application records may be retained where legally required.
Deleted accounts cannot be restored.
12. Third-Party Services
The App may integrate with or provide links to third-party services.
Temp Express is not responsible for the privacy practices or content of third-party websites or services. We encourage users to review the privacy policies of those providers.
13. Children's Privacy
The Temp Express Candidate App is intended for individuals aged 18 years or older seeking employment.
We do not knowingly collect personal information from children under 18 years of age.
14. International Data Transfers
Your personal information may be stored or processed on secure servers located within or outside Australia.
Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published within the App or on our website. Continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
TEMP EXPRESS PTY LTD
Website: https://www.tempexpress.com.au/
Email: admin@tempexpress.com.au